The The Role of Librarian in E-learning: An Empirical Investigation

Khalid Abdul Wahid; Mohd Akmal Faiz Osman; Abdul Rashid Zakaria; Huda Hamidon

Khalid Abdul Wahid Faculty of Information Management, Universiti Teknologi MARA
Mohd Akmal Faiz Osman Uiniversiti Teknologi MARA, Kelantan branch
Abdul Rashid Zakaria Uiniversiti Teknologi MARA, Kelantan branch
Huda Hamidon Faculty of Information Management, Universiti Teknologi MARA

Keywords: Content quality, E-learning, Librarians, Service quality, System quality

Abstract

This study was to investigate the role of librarians in enhancing the effectiveness of e-learning. The sample of this study was 155 UiTM students from various programs of studies. The study used a 7 Likert scale questionnaire as an instrument for data collection. The questionnaire consisted of 5 sections i.e. demographic section, role of librarian section, content quality section, service quality section, system quality section and the effectiveness of e-learning section. The data were analyzed using SmartPLS version 3.8.2. The findings showed that librarians positively influenced the effectiveness of e-learning through content quality, service quality and system quality. PLS predict was employed to analyze the power of the model using blindfolding technique. The result showed that the model has predictive relevance.

Author Biographies

Mohd Akmal Faiz Osman, Uiniversiti Teknologi MARA, Kelantan branch

He is currently a lecturer in the Faculty of Information Management. He is a senior lecturer. Now, he is pursuing his Ph.D. in e-learning at Universiti Teknologi MARA Malaysia.

Abdul Rashid Zakaria, Uiniversiti Teknologi MARA, Kelantan branch

He is currently serving as a senior lecturer in the department of library science, Faculty of Information Management, University Teknologi MARA, Kelantan branch, Malaysia.

Huda Hamidon, Faculty of Information Management, Universiti Teknologi MARA

She is currently serving as a senior lecturer in the department of record management, Faculty of Information Management, University Teknologi MARA, Kelantan branch, Malaysia.